INFRASTRUCTURE 3.0
The infrastructure clouds are built on.
Imagine a world where your physical and virtual resources, datacenters, and the public cloud are seamlessly connected. And there is no limit to what you can do.
eFabric® is more than a new datacenter technology. It’s the future of the 21st century business. Inspired by how the world’s largest cloud providers run their data centers. eFabric® brings the same, seamless experience to the enterprise with an intelligent software solution.
- BE FLEXIBLE
- Up and Running in Less Than 15 Minutes
- Reduce TCO by 60%, 100% Simplicity, 50x Agility
- Leverage Current Investments. Continue using the best of old and new technology without interruptions
- BE EFFORTLESS – Reduce Complexity, Decrease Time-to-Market & Increase Agility
- BE CONNECTED – Hybrid Cloud, Cloud Efficiency
- BE SECURE – Micro-Segmented Security, Full Data Protection
- Unified Operations, Seamless scale-out, Rapid scale-up
- Plug & Play, Distributed Control Panel, Micro-segmented Data Plane, Cloud Connected
Under the hood of eFabric®
eFabric® Virtualize Compute, storage and network on bare metal hardware that pools all resources and stitches them into a single, unified fabric, Like Magic.
Phithos Technologies (Pty) Ltd, an Associate of Innovita Partners Limited, is the Channel & Implementation partner for Midfin Systems products and support services in Africa.
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Self-Service Customer Engagement
Provide Smart Help solutions for user experience for sales and support across web, mobile, service desk, contact centre, live chat, kiosk and IVR
Interactive conversational help system, understands questions asked in natural language. Keeps context of the conversation and is able to ask questions in reply. Escalation with other service channels to provide a seamless customer experience.
- Contact deflection average 20-30%
- Accuracy: typically over 95%
- Average call handling times: reduced by 40%
- Complementary & Self-Learning Technology
- Personalization and deployment within the logged in/secure area
- Integration with 3rd party systems (for e.g. CRM systems, ticketing systems, contact centre management software)
- Integration with Live Chat (including proprietary Live Chat)
- Option to host on premise or host in the cloud
Phithos Technologies (Pty) Ltd, an Associate of Innovita Partners Limited, is the Channel & Implementation partner for Creative Cirtual products and support services in Africa.
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Bring Teams Together.
A complete Cloud-Based Task Management and Team Collaboration Tool
Create task lists, manage bugs-and-issues, make notes in an extremely easy-to-use visual interface.
Apart from embedding links from Youtube, files from Dropbox and other apps, Aptoro’s auto-formatting feature also makes it simple to create code blocks.
Bring Guests On-board!
Apart from embedding links from Youtube, files from Dropbox and other apps, Aptoro’s auto-formatting feature also makes it simple to create code blocks.
Secured Sharing
Whether you are working with clients, vendors, multiple teams or are a part of a large organization, with Aptoro, you decide what’s shared or kept private across a workgroup.
Workflow for Agile Teams
Aptoro offers Kanban style workflow visualization tools to optimize the flow of your work and presents your team members a full view of the progress from project definition to delivery.
Comment and Annotate
Give and get fast feedback right where your ideas are created. No more loosing track of feedback in email threads or chat history.
Get everyone on the same page
Aptoro offers inline commenting enabling your team to discuss and work on edits immediately.
Shorten feedback cycles
You can now annotate your documents or comment within design files using Aptoro’s simple and intuitive interface.
Phithos Technologies (Pty) Ltd is the Channel & Implementation partner for Aptoro products and support services in Africa.